Here are some question you may have concerning our current payroll service.
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What is the most important thing an employee can do when he/she receives their first payroll check?

An employee should review information such as social security number, marital status & withholding exemptions, name & address on their first payroll check. Any inaccuracies should be directed to their employer as soon as possible.

What does the Payroll Masters™ "Full Tax Service" include?

Full tax service includes, electronic depositing of taxes, complete filing of ALL quarterly & year-end payroll tax forms, and complete handling of ALL IRS & state correspondence.
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What do I do if I find out an employee has an incorrect social security number?

Please call your Payroll Masters™ payroll specialist for the best resolution. Payroll Masters™ deals with these types of corrections on a regular basis and can quickly correct these errors.

Do I need to send you the quarterly wage & withholding form (941) I receive from the IRS?

Payroll Masters™ prepares and prints all quarterly & year- end forms. If however, you have employees in states other than California, we request all correspondence for that particular state is forwarded to us. If there is ever any question fax or mail us.

How should the employee listing worksheet be filled out?

Fill in categorized columns to the right of each employee, marking hours, wages, deductions and or reimbursements. For salaried employees, circle the salary amount and write "pay." For changes in salary, wages, withholdings, terminations or address changes, please line through old information and write new information beside it. If additional columns/categories need to be added to your worksheet, please contact your payroll specialist for customized worksheets.

How far back do you retain files?

Each client varies. Please call your Payroll Masters™ payroll specialist for reports or information as needed.

What is the latest I can have payroll to you for next day delivery, with or without direct deposit?

If your employees do not have direct deposit, payroll must be in by 10:30 AM, for same day pick up. For next day delivery, payroll must be in by 2:00 PM. If your employees have direct deposit, we request that the payroll be received 2 business days (48 hours) prior to the check date.

When is the tax impound & direct deposit monies withdrawn from my account?

Tax deposits will be debited the same day as the check date. Employee Direct Deposits will be debited the next business day after payroll has been processed.


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