#11. What is your pricing model?

Be aware that payroll services are competitive and reflect local conditions. The typical basic service includes a per-check (or pay transaction), PLUS a base account or processing fee per pay period. Less frequent pay periods typically have higher costs per pay period, however annually the overall costs are less.

  • Their individual costs for any and all additional services.
  • Tax filing fees.
  • Direct Deposit fees (typically a per payroll period, plus a transaction cost).
  • Set-up fees for initial set-up, adding and/or dropping employees.
  • Fees for updating or adjusting employee information.
  • Any additional fees charged for anything during the year. There should be NO SURPRISES!
  • Others may have a higher base cost, but their add-on features are less costly. You must be certain that you know what you want first and then provide each potential payroll source with the same exact list of what you need in the way of features.
  • Pricing for services is frequently confusing. However, it’s important that you do your homework. Some providers have low cost basic services but are expensive with add-ons such as direct deposit, or stuffed envelopes or delivery. Make sure that when you are comparing cost you are really looking at Apples to Apples.

How does Payroll Masters™ compare to others on this question?

FREE Pricing Model & Conversion Estimate: Even if you’re just thinking about outsourcing your payroll service, be sure to ask us about our FREE Pricing Model & Conversion Estimate so that you are prepared with enough information to make sure you don’t have any surprises.

For more information, Click Here or call us at 800.963.1428.

1. Can I speak to the same payroll specialist every time I call?

2. Are your payroll service employees accredited by the American Payroll Association?

3. What do CPAs and Worker’s Comp Auditors say about your reports?

4. If I have a crisis can you get my payroll processed the same day?

5. How can you help me reduce data input errors?

6. What payroll reports do you have that make my job easier?

7. Can you send me a complete list of your services before I sign up?

8. Who has access to my data? How secure is my data at your site?

9. What are your escalation procedures when I have a problem with my payroll?

10. Do you have the ability to help me with my Worker’s Compensation Audits?

11. What is your pricing model?

Other questions to ask and things you should watch for...

READ ONLINE: 11 Questions You Should Ask Every Payroll Service Company Before You Pick One.

Use the Resource Center to request these Payroll Masters Publications:

11 Questions You Should Ask Every Payroll Service Company Before You Pick One.
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Payroll Reports Preview Pack
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Description of Services Brochure
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Time & Attendance Solution Brochure

MasterLink Preview Guide. Learn more...

Service Level Agreement
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Pricing and Model Conversion
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Have you run out of form w-4’s? Looking for a place to find useful payroll research links?

Visit our Free Resource Center for the most popular forms and links to useful sites.

For Employees
IRS Withholding Calculator

For Employers
The IRS One-Stop Resource for Small Business and the Self-Employed

Verify Social Security Number Online

Spanish Edition of IRS Form W-4 Now Available

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