

#7. Can you send me a complete list of your services before I sign up?
It can be frustrating for you if you start using a payroll service company and find out later that there are some services that arent offered for some reason. Be sure to get a complete list of the services the company provides before you make your decision.
Make sure that you understand the implementation process and the cost to set the payroll up. The further along the year it is and the more employees to be paid, the more expensive and time consuming the setup can be.
For a detailed description of each of the above services Click Here, or you can call us at (800) 963-1428 and ask for our FREE Description Of Services Brochure.
How does Payroll Masters compare to others on this question?
If you have done any research on payroll services available you have probably found there are hundreds of services available. The only problem is that unless you have a strong understanding of payroll and the laws surrounding them you may not know what many of them are. The fact is only a small percentage of payroll service users take advantage of most of the services available because they dont have a clear understanding about what is available and why they are important.
Payroll Masters takes the time to discuss your specific needs and is then prepared to discuss specific services offered that enable you to get the best use of the service saving you time and money.
We have 4 basic services, and our products support them.
- Evaluation of your needs to determine what reports you really need from our systems to make your job easier: We have two of the three Certified Payroll Professionals (CPPs) in the Napa area. This gives us the ability to understand payroll from almost any angle and what is important to your specific industry and your companys specific needs.
Because we are a local company we understand some of the special needs in the wine industry and those companies who support the wine industry. We are also specialists in the retail and service industries for tourism, construction, manufacturing, office and clerical.
Some of the reports our systems provide are:
- Basic Reporting
- Check Stubs Listing
- Tax/Cash Management Report
- Income Register
- Attendance Register
- Production Register
- Check Register
- Payroll Register
- Tax Report
- Advanced Reporting
- GL Reporting
- Certified Payroll
- Union Liability
- Time Off Reporting
- HR Reports
- Job Costing & Labor Distribution
- Sick & Vacation Management
- Optional Reporting
- Workers Comp Reporting
- Employee Change Report
- Employee History Report
- Check Stubs
- 401(k) Reports
- Special Reports & Functions
- Export Check Register in Multiple Formats for Bank Reconciliation and Verification
- Site Report (EDD Site Survey Labor Statistics)
- Custom Reporting
- We also provide other products that help you with your
business. These include:
- MasterLink software
- Query Builder
- Direct deposit
- Tax Deposit & Reporting Services
- HR Services
- Audit support services
- Past period tax reconciliation and reporting services
- Electronic and Web Based Time and Attendance services
- Production & operations management: Because of our expertise we are able to help you understand labor distribution reporting and how it affects your return on investment (ROI). It is our goal to provide a quality product (systems & reports) that help you get the most out of your payroll data. Your payroll is actually an asset to your company rather than a liability. We can help you understand how to use payroll information to separate your business from your competitors and get more productivity from your employees.
Were not just a payroll processing service. Our basic philosophical goal at Payroll Masters is To help employers realize a true ROI on the investment in their employees, and then be able to maximize it. Our tools can actually help you reach that goal.
- On-going education to give you in-depth understanding of your payroll far beyond basic payroll products available from every payroll service vendor.
We provide training classes on Payroll and Human Resource management at our own facility with our Payroll 101 and HR 101 courses. We are able to demonstrate to you and your staff how easy it can be to manage your company using your payroll data rather than simply using payroll reports for accounting and
auditing purposes.
You will learn things like: Labor forecasting, labor distribution,
how to manage overtime effectively, utilization of current assets,
etc.
- Eliminate employee complaints about payroll. There is nothing more frustrating to employees than getting a paycheck that doesnt match their expectations. With our quality control systems at Payroll Masters we find most of the errors before a payroll is run, and when errors do happen in most cases we are able to fix them before you deliver your payroll to your employees.
For a detailed description of each of the above services Click Here, or you can call us at (800) 963-1428 and ask for our FREE Description Of Services Brochure.
1. Can I speak to the same payroll specialist every time I call?
2. Are your payroll service employees accredited by the American Payroll Association?
3. What do CPAs and Workers Comp Auditors say about your reports?
4. If I have a crisis can you get my payroll processed the same day?
5. How can you help me reduce data input errors?
6. What payroll reports do you have that make my job easier?
7. Can you send me a complete list of your services before I sign up?
8. Who has access to my data? How secure is my data at your site?
9. What are your escalation procedures when I have a problem with my payroll?
10. Do you have the ability to help me with my Workers Compensation Audits?
11. What is your pricing model?
Other questions to ask and things you should watch for...
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